Appalachian Community Federal Credit Union

If you're looking for a financial institution that prioritizes personalized service, community involvement, and providing financial services to underserved communities, look no further than Appalachian Community Federal Credit Union (ACFCU). With almost 91 years of experience serving Northeast Tennessee and Southwest Virginia, ACFCU offers a wide range of financial services to individuals, businesses, and underserved communities, including loans, savings and investment options, and credit cards.

What sets ACFCU apart from competitors is their focus on expert portfolio analysis and investment strategies through their alliance with Quality Financial Concepts (QFC). They offer competitive rates, flexible terms, and same-day approval for loans, as well as a variety of mortgage products to fit customers' needs. Their emphasis on member satisfaction and community involvement is evident in their not-for-profit status and their designation as a Community Development Financial Institution (CDFI).

ACFCU serves individuals planning for retirement, members of the Air Force and their families, and low-income and underserved communities. They target persons who live, work, worship, or attend school in Carter, Hawkins, Sullivan, Unicoi or Washington Counties, Tennessee, as well as the city of Bristol, TN/VA, the city of Norton, VA, and Wise, Scott and Washington Counties, Virginia. With locations in various cities and towns, ACFCU has a widespread presence in the region.

Whether you're seeking a loan for various purposes, interested in saving and investing, or looking for financial services for your business, ACFCU has you covered. They offer specialized tools to manage spending, real-time alerts for fraud prevention, and same-day approval for auto loans. Their mobile banking app is user-friendly and convenient, and their credit cards offer no annual fee and no balance transfer fee, integrated with EMV technology for secure spending. They even offer a Secured Visa Credit Card option for those looking to build or rebuild their credit.

ACFCU values customer loyalty and satisfaction, as evidenced by their uChoose Rewards program that allows customers to earn points for purchases and redeem them for gifts, prizes, and cash back. While specific information about customer testimonials or case studies is not provided, their focus on member satisfaction and community involvement suggests that they prioritize building strong relationships with their customers.

While there is no information provided about the future plans and goals for the business or the company's core values, it is clear that ACFCU is committed to providing personalized service, community involvement, and financial services to underserved communities. They are subject to credit approval and require membership to access services, but their emphasis on expert portfolio analysis, investment strategies, and member satisfaction make them a top choice for anyone seeking financial services in Northeast Tennessee and Southwest Virginia.